Component level repair

[Chuck Guzis]

On 24 Jan 2007 at 10:50, William Donzelli wrote:

> I started out at US Robotics, in their manufacturing division. For the
> years I was there, I became quite intimate with the process for
> building many of their modems and systems (Total Control). 

Will, maybe you could answer something I was very curious about.  I 
(probably like many people on this list) was a BBS sysop who made use 
of USR modems.  Probably some of the best stuff in the business and 
worth every nickel (particularly at sysop prices) I spent on them.

Upgrades however, were puzzling.  Sometimes, USR wanted me to ship 
the old modem back (sans wall wart), other times they didn't care.  
The most bizarre case when when a firmware upgrade was done and USR 
wanted the old SRAM chip returned.  No one at USR could tell me what 
they expected to do with an old 8K (?) chip.  Certainly not re-use it 
in a product(!).

At any rate, my dealings with USR were always a pleasure and the 
product was top notch (until I tried the Sportster modem, that is).

Cheers,
Chuck