Advin PILOT-142 programmer sw?
snhirsch at gmail.com
Tue Nov 9 20:46:03 CST 2010
On Tue, 9 Nov 2010, Chris Elmquist wrote:
> On Monday (11/08/2010 at 06:33PM -0500), Steven Hirsch wrote:
>> Advin are just useless.. I was contemplating the purchase of a smaller
>> Pilot programmer on eBay and dropped them a note to make sure that the
>> bipolar PROM family was covered. They told me to "..download the Captain
>> software and see what it offered on the menu". The implication being
>> that anything in the software was supported by the programmer. The
>> software featured all the PROM types I was interested in! Good news.
>> Bad News: $150 + shipping later, I discovered that it produced only
>> errors when trying to read a PROM. Dropped another note to their "tech
>> support" folks and a different person responded with "..oh, that model
>> doesn't support PROMs" (!) In frustration, I asked why I had been told
>> to look at the software for answers. The response was along the lines of
>> "well after you looked at it you should have contacted us to see what
>> that hardware actually covers...". Which, of course, had been the
>> original question.
>> They are now prominently on my crap-list of vendors to avoid.
>> p.s. - Good luck with the software!
> :-) Thanks!
> I get the impression that the "tech support" people are just sales people
> who can't be bothered to find out the real, factual answers. The response
> I got was really just a sales pitch for a new $700 programmer...
> to which I replied, that if I were to get a new programmer, I would
> certainly get one that had Linux host software.
> I can understand them not wanting to burn large amounts of support time
> or effort on obsolete product... but I don't think we got anywhere
> close to that with my simple request for information.
> I've added them to my crap-list too.
> And Dan on this list has sent me some old DOS software to try so we'll see
> what we get. Thanks Dan.
Good luck! I ended up buying an Andromeda Research programming system
after the experience with Advin. Completely at the other end of the
spectrum. It's a small company and they bend over backwards to be
helpful. 100% of the technical information is available: all schematics
for the base unit and all adapters (there are many of them). All adapters
are available as bare PCBs if you want to build them yourself. I
assembled the bipolar PROM adapter and a couple of others in a weekend.
The system covers just about every type of programmable device known to
man, with the sole exception being PALs and PLDs.
The software is DOS only, but no big deal. It's not resource hungry so I
use an old Dell P3 box as a bench computer to drive it. I cannot
recommend them highly enough!
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