this list isn't about service contracts and call centers. Tony was simply stating
(though not for the first time LOL LOL) that's the way he does his business.
--- On Sat, 8/30/08, Tony Mori <tonym at compusource.net> wrote:
  From: Tony Mori <tonym at compusource.net>
 Subject: Re: Free Linux and OpenOffice - even if your email address doesn't
 To: "General Discussion: On-Topic and Off-Topic Posts" <cctalk at
classiccmp.org>
 Date: Saturday, August 30, 2008, 6:13 PM
 ----- Original Message -----
 From: "Tony Duell"
 <ard at p850ug1.demon.co.uk>
 To: <cctalk at classiccmp.org>
 Sent: Saturday, August 30, 2008 5:11 PM
 Subject: Re: Free Linux and OpenOffice - even if your email
 address doesn't
> Second, I work for a multi-billion dollar company, 
 and there is NO WAY on
 > this earth any minutely-responsible IT
> department is going to run ANYTHING unsupported in 
 a production
 
environment,
 especially with SOX and other
 requirements. 
 And there is no way I am going to use anything I 
  can't support myself.
  Which means I won't depend on any hardware I
 don't have full schematics
  for, I won't depend on any software I
don't 
 have the source code for. I
  don;t require it to be 'open', I
don't 
 mind if the schematics and source
  are not freely copyable and that I have to pay to
get, 
 say, a technical
  manaual containing said schematics.
 -tony
 
 You're joking, right? Who the heck in THIS day and age
 is giving you
 schematics?We run HP, IBM, Sun, Cisco, and Dell hardware,
 and I hardly see
 ANY of them giving out schematics.
 Maybe in a 7-person company, but let's be realistic.
 Company I work for has
 well over 15,000 employees, 5000+ workstations and laptops,
 over 600
 servers, all spread across 6 worldwide offices + 5 call
 centers, and you're
 talking about schematics?
 That's just nuts - we'd need a full-time person
 just to manage the
 schematics, much less actually repairing stuff...
 In this day in age, it's "call the vendor,"
 because everything we have comes
 with 3-5 year on-site warranties, and/or maintenance and
 support contracts.
 Tony