9 Nov
2010
9 Nov
'10
1:28 p.m.
On 11/9/10 3:16 PM, Tony Duell wrote:
Without wishing to start a flamewar, it is my experience that in many
cases a company's 'customer support' personnel know considerably less
aboput the comptuer than a clueful customer does.
This was a *design engineer*, not a customer service drone.
-Dave
--
Dave McGuire
Port Charlotte, FL
I was going with what Sun said.
*snicker* One thing I'm fond of saying is "The people who know the
least about Sun computers are Sun employees".